Books

Our Podcasts

Our Services

• For Trustees and Employers

  Trustees and Employers have a heavy responsibility. Milestones takes some of the load off.

• For Individuals

  Not sure about your Retirement Plans? Need assistance in claiming your state benefits? We can help.

• For Employee Benefits Carriers and Intermediaries

  Milestones provides solutions to insurance companies, asset managers, brokers, and agents to help your organisation deliver the best results to your clients.

• Seminars

  Milestones is committed to providing the wider public with information on Retirement and Employee Benefits.

• Books

  Useful books to help harness the passion in business.

Useful Links

• The Passionate Service Recipe Book

  The Passionate Service Recipe Book - for the Starving customer is a very practical handbook to assist salespeople, customer service representatives and managers to better serve their customers. This book is filled with case studies and lighthearted humour about the customer service experience. Jim and Carol offer simple methodology that will raise your awareness of the customer and ensure the customer is loyal to your company.

• The Passionate Manager

  The Passionate Manager is a very practical handbook to assist Life Insurance Managers to more effectively manage their agents. This book is filled with easy to use systems, processes and tools that address and solve problems that the Manager faces on a daily basis. The book is the result of 18 years practical experience and hundreds of conversations with field managers

• Passionate Agent

  The Passionate Agent is a very practical workbook to assist Life Insurance Agents to more effectively manage their insurance practice. This book is filled with easy to use systems, processes and tools that address and solve problems that the Agent faces on a daily basis. This book is the result of 18 years practical experience and thousands of conversations with field agents and managers.

• Passionate Salesperson

  This is a book for any kind of professional salesperson ... not only insurance ... anyone who needs to develop a professional relationship as part of the sales process. If, during your sales process, you need to develop a true understanding of the customers needs, then this is a book for you.

• Certified Employee Benefits Specialist Programme

  CEBS programme information.

• Companies Office of Jamaica

  Agency responsible for registering businesses in Jamaica.

• Financial Service Commission

  Regulator of Pensions and Employee Benefits in Jamaica

• International Foundation of Employee Benefit Plans

• Jamaica Information Service

  A useful resource to find out about ministries and public bodies in Jamaica.

• Laws of Jamaica (Ministry of Justice)

  On line resource for reading laws governing pensions and employee benefits.

• LOMA International

  International Association of Insurance companies and practitioners

• Ministry of Labour and Social Security

  Ministry in Jamaica responsible for paying state pension benefits (National Insurance Scheme).

• Professional Sales Plus

  Milestones Partner Institution based in Canada

Contact Us

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